Bad IT day (the olympic ticket sale, PSN hack and optional alt tags)

Three IT stories came up earlier in the week that show how IT problems and decisions can adversely affect end-users – I’ve had a quick look at each in turn to understand the problems encountered and to try and learn lessons. The HTML spec making ‘alt tags’ on images optional for generated content The Olympics ticketing website overload at deadline day The PlayStation Network security breach and user data release

No Return – Facebook & StackExchange ‘break’ textarea expected behaviour

tl;dr Comments in Facebook and StackExchange sites now make enter submit the comment rather than enter a carriage return. In Facebook using shift-enter will force a carriage return. In StackExchange this will still be ignored as carriage returns aren’t rendered. Read on for full analysis of why these changes have been made and follow-on implications. So what’s the problem? Facebook and the StackExchange (SE) family of Q&A sites have both recently ‘broken’ the expected behaviour when typing in a textarea (a multi-line textbox). A notable feature of both sites is users commenting on questions or posts, entering their thoughts in Read More